Shipping & Returns
All orders are processed and executed as fast as the current technology allows. We strive for perfection, and with perfection comes attention to detail. We will not ship a product we wouldn't display or use for our own business, and we don't think you should either. We routinely will check artwork provided by our clients to make sure it will look perfect on display. We have two shipping times 12pm and 5pm CST. We offer free ground shipping on most orders of our retractable banner stands, if faster shipping is required please leave us a note so we can accommodate your order.
Returns: any product that arrives damaged due to shipping must have accompanying photos of damaged product and shipping container/box. All returns must be initiated within 36 hours of receipt due to our company policy. All items should be inspected upon delivery and case made ASAP. In most cases, if damage has occurred we will expedite your initial order so you can have your product, while we wait for our return.